USER EXPERIENCE RESEARCH

UX Research at Slingshot Aerospace

At Slingshot Aerospace, we build technology that supports complex decisions in space operations, intelligence, and mission planning. Behind every product feature is a deep understanding of the people who use it.

Understanding the people behind Space Operations Intelligence & Autonomy (SOIA)

Our User Experience (UX) Research team studies how analysts, operators, engineers, and decision-makers interact with our platforms so we can design tools that are intuitive, efficient, and mission-ready.

Through research, we uncover the real workflows, needs, and challenges of our users—turning those insights into better products and better outcomes.

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What is UX Research?

User Experience Research is the practice of understanding how people work, think, and interact with technology.

By studying real users in real workflows, we learn:

These insights guide product and design decisions across Slingshot's platforms.
UX research helps ensure that our technology is not only powerful, but usable, efficient, and aligned with real mission needs.

HOW WE WORK

We are driven by curiosity.

The UX Research team integrates both foundational and evaluative methods to inform the design of space operations intelligence products.

Foundational studies - comprising of interviews, workflow analyses, market research, customer journeys, and diary studies - examine operator behaviors during routine and high-pressure conjunction scenarios. These methods identify mental models, pain points in multi-source data interpretation, and unmet needs related to maneuver planning, risk prioritization, and information hierarchy.

Quantitative approaches - including usage analytics, segmentation analysis, and surveys - are used to validate findings and assess design effectiveness.

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Our UX process

All collaboration - no silos. Research is embedded throughout our product development lifecycle.

LEARN

Research & Discovery

Foundational studies examine operator behaviors during routine and high-pressure scenarios. We conduct interviews, workflow analyses, and diary studies to identify mental models, pain points, and unmet needs in areas like maneuver planning and risk prioritization.

BUILD

Design & Prototype

Our design cycle builds on research foundations, enabling rapid execution through live prototyping and AI-enabled tools like Figma Make. We construct interactive experiences that simulate real operational environments for early testing and validation.

MEASURE

Test & Validate

Design and Research teams operate as a continuous feedback loop. As prototypes evolve, we re-engage stakeholders through structured qual & quant evaluations to assess design clarity, ease of use, and operational fit before deployment into mission environments.
Diagram showing a continuous feedback loop by moving between the stages of learn, build and measure

Slingshot's design cycle builds directly on our research foundation, allowing designers and product managers to launch directly into rapid execution rather than spending time defining basic system requirements. By leveraging live prototyping and AI-enabled design tools, such as Figma Make, early in the process, designers are able to rapidly construct interactive experiences that closely simulate real operational environments.

Design and Research teams operate as a continuous feedback loop throughout the iterative design cycle. As prototypes evolve, research partners re-engage stakeholders and operators through feedback sessions and structured evaluations to assess design clarity, ease of use, and operational fit.

This collaborative cadence ensures that design decisions remain grounded in real-world operational behavior and that workflows are continuously optimized before deployment into mission environments.

Research Impact

UX research directly influences the evolution of Slingshot products.

Reducing user friction and rework
Driving adoption through trust and usability
Improving discoverability and guidance
Supporting seamless workflow continuity

By grounding our design decisions in real user insight, we help ensure Slingshot's technology delivers meaningful value to those who rely on it.

ENGAGE WITH US

We want to hear from you.

Whether you're a customer, operator, or analyst — you're the reason we do this work. Book a 30-minute session with the research team or drop us a message.

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Book a 30-min session with the research team

Want to share feedback, suggest a research topic, walk us through your workflow, or influence what we build next? Book a 30-minute session with our UX Research team—we’d love to learn from you.
Schedule a meeting

Prefer email?

uxresearch@slingshotaerospace.com

Share your feedback

Notice something that could be better? We want to hear it directly from you.

Suggest a research topic

Have an area you'd like us to investigate? Propose a topic and help shape future studies.

Share Your workflow

Share how you currently complete your mission planning, analysis, or operational tasks. This helps us design tools that better support day-to-day workflows for the space community.

Influence what we build next

Talk to us about what's missing. Your insights directly shape what we prioritize next.

COMMUNITY

Join our UX Research Community

Shape the future of Space Operations Intelligence & Autonomy (SOIA) by sharing your thoughts and experiences. Our UX Research team partners with users like you to better understand real workflows, challenges, and opportunities. Your feedback helps us design tools that support mission-critical decision making.

You’ll have opportunities to earn incentives like Slingshot Processing Units (SPUs) that can be used toward various activities within the Slingshot Portal such as purchasing satellite data, running analytics or making API requests.

Your insights will directly impact how we build—and help ensure our products support the real-world needs of the space community.

What are SPUs?

How it works

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STEP 1

Tell us about yourself

Start by completing a short form so we can learn a little about your background and experience. Your information will remain confidential and will never be shared outside our research team.

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STEP 2

Receive research invitations

We'll send you occasional invitations to participate in research activities that match your experience. Participation is always optional—you can decide if and when you'd like to take part. We welcome participants with a wide range of perspectives, roles, and experiences.

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STEP 3

Participate in Research Activities

Connecting with our research team may include:

  • One-on-one interviews with our research team

  • Screen sharing via video call to test new products or prototypes

  • Short surveys to gather feedback

  • Small group discussions about workflows or challenges

These sessions help us better understand how our products support real operational needs.

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STEP 4

See Your Impact

Your voice matters. We'll share updates on how participant insights influence product improvements and new capabilities.

Joining our UX Research Community gives you the opportunity to contribute to the evolution of Space Operations Intelligence & Autonomy (SOIA) while getting early insight into what Slingshot Aerospace is building next.

Join our UX Research Community

ACCESSIBILITY

Digital Accessibility Statement & Policy

At Slingshot Aerospace, we are committed to ensuring digital accessibility for all users, including people with disabilities. We strive to provide an inclusive, usable, and accessible experience across our public-facing website, and customer-facing digital platforms.

Our Commitment

We are actively working to ensure our external web applications and digital experiences conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. Our accessibility program prioritizes high-impact requirements that help provide meaningful access for users who rely on assistive technologies, including keyboard navigation and screen readers.

Slingshot Aerospace is committed to providing digital experiences that are:

  • Perceivable

  • Operable

  • Understandable

  • Robust

 View Accessibility Policy
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Got questions for us?

uxresearch@slingshotaerospace.com

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